NON-PROFIT! IT / HELP DESK SUPPORT NEEDED!! 53k!

Top non-profit firm!
Boston, MA

NON-PROFIT! IT / HELP DESK SUPPORT NEEDED!! 53k!

Our client, an amazing non-profit firm located in Boston, is seeking a Technology Support Specialist/Tier 1 Help Desk Associate. This role provides an exciting opportunity to get experience supporting a wide range of technologies.

Responsibilities (include but not limited to):

Provide front-line support to end users for general technical issues and office technology.

Provide training for various office technologies. Identify, research, and resolve end-user technical problems. Document, track, and monitor problems to ensure a timely resolution. Create and set up new user accounts in Active Directory as well as onboard new users.

Requirements needed for this role:

Bachelor's degree - 1 year of experience supporting Microsoft technologies and end user hardware - Self-starter and highly motivated learner with strong technical aptitude and demonstrated ability to learn quickly - Strong customer service and communication skills, Strong attention to detail and organizational skills and must be a strong team player and collaborator! This is a great entry level job for the right person! APPLY TODAY BEFORE YOU MISS OUT!

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